A vital role in our success

Dean, just wanted to say it was a pleasure meeting you and the meeting was one of the best I have personally attended in 25 years at this dealer. Its nice to have a council of this format. I look forward to the future meetings and all the great ideas and processes that came from the group. Your experience in the business has a vital role in our success. And of course I came back to work and had to hold myself back from changing the world overnight. It really brought to my attention that we are understaffed severely. I started a new ASM yesterday and a greeter. Will continue to work on recruiting and staffing. A lot of knowledge in that meeting, and years of experience. The money spent by the dealer on this council is a no brainer. Thanks again. See you in September and look forward to it.

Paul Hardin, Service Manager
Tuscaloosa Toyota